Privacy Policy

Pack Karo Move Karo

At Pack Karo Move Karo, our strategy is built on the foundation of brand growth through flawless execution. We understand that shifting your home, office, or valuable assets is a major milestone. We don’t just plan relocations; we deliver peace of mind and seamless results. By maintaining rigorous standards of safety and service, we strive to be your most trusted partner in the logistics and relocation industry.

We deeply value the trust you place in us when sharing your personal and property details. This Privacy Policy outlines how we collect, use, safeguard, and respect your information throughout your moving journey.

1. Information We Collect

To provide you with a smooth, hassle-free packing and moving experience, we collect only the necessary details, which include:

• Contact Details: Full Name, Phone Number, and Email Address.
• Location Details: Pickup address, drop-off/delivery address, and specific access details (e.g., floor numbers, elevator availability).
• Inventory & Asset Details: A detailed list of household goods, office furniture, or vehicles to be packed and moved for accurate survey and quotation purposes.
• Payment Details: Transaction details or billing addresses when you pay for our relocation services.

2. How We Use Your Data

Your information is handled securely and used strictly for operational and service-related purposes, such as:

• Accurate Estimation & Quoting: Conducting pre-move surveys and generating transparent moving quotes.
• Logistics & Scheduling: Coordinating packing teams, transport vehicles, loading, and unloading schedules.
• Customer Support & Tracking: Providing real-time shipment updates and addressing your queries promptly during transit.
• Insurance Assistance: Processing transit insurance claims securely (if applicable/requested).
• Service Improvement: Gathering your valuable feedback to enhance our packing and moving standards.

3. Data Security & Protection

We implement robust, industry-standard physical, electronic, and procedural security measures to protect your personal and inventory information from unauthorized access, loss, or misuse.

• Strict Confidentiality: We treat your data with utmost privacy.
• No Third-Party Selling: We never sell, trade, or rent your personal data to third-party marketing companies. Your data is only shared with trusted internal logistics partners or drivers directly involved in executing your specific move.

4. Your Rights and Choices

You have full control over your information:

• You can request access to the personal data we hold about you.
• You can ask us to update, correct, or delete your contact records once your relocation process is successfully completed.

5. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to update your records, please feel free to reach out to our dedicated support team: